Shipping policy

Shipping Policy Last updated: June 16, 2026

Where we ship to
We ship to all 50 US states. We offer free shipping on all orders — no minimum order value required.

Order cut off
If you place your order before 5:00 PM (GMT-06:00) Central Standard Time (Chicago), it will be processed the same day.

Order processing
Orders are typically processed within 3–5 business days. You will receive a shipping confirmation email with a tracking link once your order has been dispatched.

Estimated delivery time
All orders ship free. Estimated delivery time after dispatch is 10–20 business days, depending on your location. Delivery times may vary due to factors outside our control, including carrier delays, customs processing, and public holidays.

Tracking
Every order includes a tracking number. Once your order has shipped, you will receive an email with your tracking information. You can follow your shipment via the link provided in that email.

Customs and import duties
Our products are shipped from international fulfillment centers. While most orders arrive without additional charges, some shipments may be subject to customs duties or import fees upon entry into the United States. These charges, if applicable, are the responsibility of the customer. We are unable to predict or control these charges.

Shipping delays
In exceptional circumstances, delivery may take longer than estimated due to high carrier demand, adverse weather, or other external factors beyond our control. In accordance with the FTC's Mail, Internet, or Telephone Order Merchandise Rule, if we are unable to ship and deliver your order within 30 days of your order date, we will notify you and provide the option to either consent to a delay or cancel your order for a full refund.

Lost or missing parcels
If your tracking information shows no movement for more than 5 business days, or if your estimated delivery window has passed, please contact us at info@rendov.com. We will investigate with the carrier and work to resolve the situation as quickly as possible. Lost packages are always covered — we will ensure you receive your order or a full refund.

Contact
For any shipping questions, please contact us at: Rendov Kilarna 150, 662 92 Åmål, Sweden Email: info@rendov.com Business hours: Monday to Friday, 9:00 AM – 5:00 PM CET